About the Role
Are you interested in solving deep customer experience problems? Are you looking to build features that will be used by millions of customers every day? Do you want to work with an amazing team? Then, this may be the role for you. As a member of the Customer platform team, you will be building the best user experience for Gojek's Users. You would primarily focus on Gojek’s Home screen performance, Signup Screens flow, Account Management flows, App updater flow, Location selection flows, and Analytics Metrics.
What You Will Do
- Design, build and improve the mobile experiences for one of the world's fastest growing mobile apps
- Partner with the product management team to define and execute the feature roadmap
- Coordinate with cross-functional teams (Backend, DevOps, Design etc.) on planning and execution
- Proactively manage stakeholders communication related to deliverables, risks, changes and dependencies
- Helping out in the onboarding process by sharing contexts and pairing with new member of the team
- Start mentoring or guiding SE1Communicate, collaborate and work effectively across cross-functional teams in a global environment
What You Will Need
- Should have at least 1 year of experience with Android development
- Proficient in Kotlin programming, Java and the Android APIs
- Strong knowledge in Android Apps architecture and implementation
- Ability to write model code for functional and nonfunctional requirements and help improve the code quality standard across the team
- Working experience with popular libraries for networking, async, image loading etc
- Well-versed with Agile methodologies, TDD and Test Engineering and Automation.
About the Team
Customer Platforms group is responsible for providing delightful experiences to more customers via sustainable and scalable product solutions This vertical is responsible for improving customer satisfaction towards the Gojek app and improving customer engagement by helping them discover new product offerings and experiences by providing functionality to reach a delightful experience.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek, GoToFinancial and GoToLogistics ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
